Support

Our Promise

"We aim to provide every customer with the support they require"

Ferrari by Logic3 want you to be delighted with every purchase that you make and you to spend less time setting up and more time enjoying our products. We realise that occasionally you may need some additional product support and as part of our aspiration to deliver exceptional customer experience, we have devised this product support section to have you up and running in no time.

Simply navigate through the product categories and find the product that you need support for. Find the answers to frequently asked questions and quickly resolve any issues. Can’t find the answer to your query? Please drop us an email and our support team will give you their undivided attention and answer all your queries promptly.


Product Support

Select your product from the images on the right for:

Product Questions
Product Manuals
Product Drivers


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General Questions

Cavallino GT1 Air - Product Support

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Product Questions

How do i set up Airplay on the GT1 Air?

  1. 1. Dock your iPad, iPhone or iPod on to the Ferrari by Logic3 Speaker Dock.
  2. 2. Press and keep the Power/Paring and volume (-) button pressed for 3 seconds or until a message appears asking to share data.
  3. 3. Select ‘Allow’ – The current Wifi network settings from your Apple device will now be transferred to your Ferrari by Logic3 Speaker Dock.
  4. 4. Wait for the AirPlay Indicator (Red) to turn to a solid Green.

Note: Connecting to a network may take up to 20 seconds. If network connection is unsuccessful please reset the unit.

  1. A. Press and keep the Power/Paring and volume (+) button pressed for more than 5 seconds or until the Source indicator LED illuminates ‘Amber’.
  2. B. AirPlay LED will illuminate ‘Red’.
  3. C. Source indicator LED will then go out.

If you still have problems connecting the unit to the network, please check your Apple device is connected to the network and also that your network is operating correctly.  To reset the AP (Access Point)

  1. A. Press and keep the Power/Paring and volume (-) button pressed for more than 5 seconds or until the AirPlay  LED flashes ‘Red/Green’
  2. B. Source indicator LED will illuminate ‘Amber’,
  3. C. Reset is successful when the source indicator LED goes out and the AirPlay LED is flashing ‘Red/Green’.

 

Please power down the unit by holding the power button down for 2 seconds and then pressing it once to power up the unit and follow steps 1-5.  

  1. 5. On your Apple device select the AirPlay symbol  on your iPod menu and select the Ferrari by Logic3 Speaker Dock i.e Cavallino Air.
  2.      
  3. How do i set up Bluetooth on my GT1 Air?

 

  1. 1. Select the Bluetooth source by pressing the ‘Power’ button on the Ferrari by Logic3 Speaker Dock, until the Source indicator illuminates BLUE and flashes slowly (once every 2 seconds).
  2. 2. Press and hold the ‘Power’ button on the Ferrari by Logic3 Speaker Dock for more than 10 seconds or until the  source indicator flashes ‘Blue’ rapidly (Ferrari by Logic3 Speaker Dock is in pairing mode)
  3. 3. Activate the Bluetooth on your device to search for other Bluetooth devices (according to the device’s user manual).
  4. 4. Search for the device name ‘Cavallino GT1  and pair with this device.
  5. 5 .Once connected, ‘Blue’ LED will stop flashing and stay permanently ON and a beep can be heard, the Bluetooth icon will be shown on your devices display.
  6. 6. Ferrari by Logic3 Speaker Dock will automatically pair with the last paired device.

Bluetooth source indicator status

Flashing Slowly – No device paired

Flashing Quickly - Device pairing

Permanently ON – Device paired

 

 

 

 

 

 

 

 

 

 

 

 

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